My Dell Computer Rant

Dear Dell,

I have canceled my order.  If you would like me to ever try purchasing a computer from you again, I would suggest that you don’t:

- put a hold on my card and make me call my credit card company to verify my order.

- call me in the middle of the work day to reconfirm the order that I just had to call and verify.

- require a land line for delivery confirmation. I don’t use a land line.

- have your representative continually repeat the land line requirement even though I just said that I don’t have a land line number.

Buying online should be easy. You made it hard. I’m going to Best Buy.

Thanks,

Tal

  • ileenieweenie
    Damn, do they want to sell you a computer or not??
  • Exactly.
blog comments powered by Disqus